Customer Care

Returns & Refunds

We want you stoked on your setup. If something isn't right, here's how returns and refunds work.

30-Day Returns

You may return most items within 30 days of delivery for a refund or exchange, as long as they meet the condition requirements below.

Eligible for Return

Unused items in their original condition and packaging, with tags attached where applicable.

Skateboard decks that are ungripped and unridden.

Apparel and accessories that are unworn and unwashed.

Not Returnable

Gripped, assembled, or ridden decks and completes.

Custom or made-to-order designs, unless they arrive defective or incorrect.

Items marked final sale and mystery-drop items once revealed.

How to Start a Return

  1. Email [email protected] with your order number and the item(s) you'd like to return.
  2. We'll reply with return instructions and the address to ship to.
  3. Pack the item securely and send it back within 30 days of delivery.

Customers cover return shipping for a change of mind. If an item is defective, damaged, or incorrect, we cover return shipping and send a replacement or full refund at no cost to you.

Refunds

Once we receive and inspect your return, we'll email you to confirm.

Approved refunds are issued to your original payment method within 5–10 business days. Your bank may take a few extra days to post it.

In-Store Returns

Prefer to handle it in person? Bring your item and order confirmation to our shop:

8228 S Central Ave, Los Angeles, CA 90001

Questions? Contact our team or see our Shipping Policy.